Monthly Archives: January 2012

  • Infogrip on NBC

    This morning while I was at the gym I happened to look look up at the television and a blurb for the next segment on the Today Show was on and I saw it had something to do with ALS. Not needing a good excuse to cut my workout short I grabbed my keys and bolted home. Its not often that something to do with our industry is featured on national TV.

    As I'm watching the segment about Augie Nieto,, they start talking about the technology he is using for computer access. One of the products happens to be our BIGtrack trackball. Augie uses the BIGtrack with his feet and an onscreen keyboard. To see the whole story click here.

    Anyway this made my day and thought I would share my excitement.

  • Onyx Deskset: Reset and Changing the Battery

    Here is a quick technical tip that might be helpful if you use a Freedom Scientific Onyx Deskset. At some point you might need to change the battery or do a quick reset on your Onyx Deskset.

    Here's how:

    First you will need to slightly unbend a small paperclip, then look on the camera near the Serial Number, you should find a slight/small hole opening. . .

    Keeping the Onyx power ON
    Pop out a battery from the remote --- Keep this very close !!
    Take the slightly unbent paperclip and ever so slightly push it into the small opening on the camera.
    You ONLY have about 5 to 7 seconds, so QUICKLY reinsert the battery to the remote and this should reset the Onyx.
    --- If this doesn't reset then call Freedom Scientific Tech Support at: 727-803-8600 ---

  • BigKeys LX USB Coming Soon!

    A little bird told us that there is a new BigKeys keyboard coming out. The new BigKeys LX USB will have some new features. Read below find new features and instructions.


    CURSOR KEYS: PgUp, End, PgDn, Home
    To use these special cursor control keys, hold down the F key and the
    arrow pad keys become PgUp, End, PgDn and Home.

    This feature lets you access the Function keys F1 - F10. Simply hold down
    the F key and the numeric row becomes F1 through F10.

    For This Use These
    Character Keys
    [ F with ;
    ] F with '
    { F with :
    } F with "
    F11 F with /
    F12 F with `
    € F with E
    Prt Scrn F with P


    The ASSIST MODE on BigKeys LX accommodates those who cannot press
    two (or more) keys simultaneously. ASSIST MODE works with and enhances
    the Windows "Sticky Key" Accessibility Option.

    When not in ASSIST MODE, the function keys are produced on BigKeys LX
    by pressing simultaneously the F key and a number key. (F+1 produces the
    F1 function, etc.)

    The BigKeys LX Assist Mode enables you to press the F key and have it
    remain active until you press another key. In ASSIST MODE, the F key
    becomes a "Sticky Key".

    Examples of using the BigKeys LX ASSIST MODE:
    -To obtain an F1 in ASSIST MODE, press and release the F key, then
    press and release the 1 key.
    - To obtain an "Alt-F4" in ASSIST MODE, press and release the Alt key,
    then press and release the F key, then press and release the 4 key.
    (The Windows "Sticky Keys" Accessibility Option must be turned ON
    for this example.)

    To enter the BigKeys LX ASSIST MODE press the CAPS LOCK key three
    times in a row.

    To exit ASSIST MODE and return the keyboard to normal operation,
    again press the CAPS LOCK three times in a row.

    Note that while in ASSIST MODE it is necessary to press the F key twice to
    send an F to the computer.


    BigKeys is designed to allow only one keystroke to be sent to the computer for
    each key depression. This feature prevents multiple characters that might occur
    inadvertently when holding down a key too long.
    To defeat this feature see below


    Your BigKeys LX keyboard offers either ABC or QWERTY layouts.
    To select layout see below.


    Be sure the computer is powered on and that the BigKeys is unplugged.
    Hold down the numeric key for the option desired.
    While holding down the key, plug the keyboard into a USB port on the computer.
    Release the key after 5 seconds, the option will now be in place.

    QWERTY Mode use numeric key 1
    ABC Mode use numeric key 2
    Defeat No-Run-On Mode use numeric key 3
    Enable No-Run-On Mode use numeric key 4

  • Save Over $500 on TrackerPro Bundle

    Here is an unbelievable deal that we were just told about and you heard about it first on the Infogrip blog. The deal is simple purchase a TrackerPro and receive ScreenDoors and MagicCursor free. That is a saving of $490.

    I guess this is Madentec's version of a stimulus package. To sweeten the deal even more Infogrip is going to drop the price of the TrackerPro by an additional $20 plus through in free shipping.

    That's a total savings of $560. Hurry it won't last!

  • 25% Off Compass Assessment Software

    Each week in February we are offering an extraordinary deal on some of our extraordinary products. Be sure to check back each week or subscribe to our blog to see what's next.

    This week get Compass Assessment Software for only $134. That's 25% off the normal retail price of $179.

    Just click here to get this Sweet Deal.

    Compass software is a functional assessment tool for clinical, educational, and vocational professionals who perform computer access and augmentative communication evaluations. Using eight skill tests in three input device domains (pointing, text entry, and switch use), Compass records data on the speed and accuracy of user actions. The software then generates a report summarizing results of the test for the practitioner to evaluate. Clinicians have agreed that Compass is easy, increases evaluation efficiency and accuracy, and is an extremely beneficial supplement to subjective evaluation.

  • Sweet Deal February 6th - 12th

    Each week in February we are offering an extraordinary deal on some of our extraordinary products. Be sure to check back each week or subscribe to our blog to see what's next.

    This week get our famous BIGtrack trackball for only $59. That's $20 off retail and to sweeten the deal even more we're offering our PointSmart software for only $20 extra. One of our customers said "PointSmart is like a mouse driver on steroids" we kind of like that description so we're sticking to it.

    To get either the BIGtrack for $59 or the BIGtrack and PointSmart together for $79 just click here.

  • See you in Florida!

    Liza and myself will be manning the Infogrip trade show booth at the 10th annual ATIA conference in Orlando, FL. The show is from January 28th to the 31st. We are in booth 819. If you are planning on attending come by and say hi!......Thanks Aaron

    For more information on the conference click here this link or the logo above.

  • Choosing Your Connector Type

    I know I shouldn't even have to put this up here but I can't tell you how many times we get this question or used to get this question. Liza and I a long time ago started printing in our catalog pictures of computer connection types. Now with the popularity of USB we don't get asked about connection types all that often any more but it used to be a daily occurrence. So just in case here they are.

  • BAT Tech Issues

    Most of our tech issues with the BAT keyboard all come down to the same basic couple of resolutions. So if you are having BAT trouble try one or all of the following:

    1. While your BAT is unplugged take off the back cover and look to see if your BAT has a battery. It is a flat round lithium battery that looks like a watch battery but is about the size of a quarter ($.25 U.S.). If you find the battery in your BAT take it out. You don't need it and it can cause problems.

    2. Do a hard reset on your BAT. While your BAT is plugged into your computer press and hold all three thumb keys until all three lights come on and stay on. Release the three thumb keys and then press and release the index finger key (its the one above the red thumb key, its also the letter "i"). Next shut your computer down. Not a restart but completely turn your system off. Wait about 30 seconds and turn it back on.

    3. If you have the BAT plugged into a USB hub or KVM switch unplug it and plug it directly into the computer.

    By doing the two very simple things above you can solve 99.9% of all BAT issues.

  • Our Number One


    Often people ask what our number one selling product is. By far the BIGtrack takes first place. Mostly because it can be used by so many people with so many different abilities.

    Young children from around 2 to 5 years old should all be using it because these kids haven't developed their fine motor control, which is what it takes to operate a standard mouse. Since the BIGtrack has such a large ball people of all ages with poor motor control can operate it. We even have users using it with their feet. We have a list of dealers at Or just call us if you have questions.

    Click here to purchase the BIGTrack Trackball

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